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    • Popular Articles

    • Best Practices: Conversations With ILA

      The strength of the translations requires a clear voice and correct pronunciation. Issues can arise if the speaker mumbles, doesn't clearly enunciate their words, or speaks too quickly. If what is being said is not being translated correctly, please ...

    • How is the ILA Different from Google Translate?

      The ILA has several advantages over using Google Translate. All of the items listed below are advantages the ILA has that Google Translate does not have. The ILA was designed with business in mind. Privacy and Security All communication to and from ...

    • Power Usage and Charging Requirements

      Once fully charged, the ILA can run for 3-5 hours with constant use. In sleep mode, the ILA can maintain charge for a few days. The ILA Pro and Roam are sent with two USB-C charging adapters and two USB-C cables. We recommend that the charging ...

    • Best Practices: Internet Connectivity

      The ILA Pro and ILA Roam requires a strong Wi-Fi signal and a connection to the internet to communicate with TranslateLive servers. Without this connection, the ILAs will not function. To verify that the ILA is connected to Wi-Fi, you can check the ...

    • How to adjust screen brightness

      Samsung Galaxy Tab A7 Lite: Without Mobile Device Management: Minimize the ILA App by swiping up from the bottom of the screen to reveal the device buttons and tap on the Square button. Tap on the Gear icon to access settings. Tap on Display. ...

    • Recent Articles

    • How to change Host Language

      On the Host device tap on the Gear icon in the upper right corner. At the bottom of the screen, tap on the Host button. Tap on Change to the right of Language. Search for the language you wish to change the Host to and tap on that Language Tile. This ...

    • How to change the location of your ILA

      Step 1: Click on the gear icon in the top right corner of your ILA when on the home screen. Step 2: Click on the button titled “Location” Step 3: You will see a box pop up where you can type in the name of the location of your device. Here you will ...

    • ILA Hardware Specifications

      ILA Pro: https://support.rhinomobility.com/devices/t80 https://socialmobile.com/wp-content/uploads/2025/01/RHINO-T80-One-Pager.pdf ILA Roam: https://support.rhinomobility.com/devices/c6 ...

    • Troubleshooting Charging Issues

      We recommend using the charging adapters and cables that were sent with the ILA and to leave them constantly plugged in, in order to keep the ILA ready to use when needed. Also it keeps the ILA from discharging to 0%, as they can take time to ...

    • How to connect Bluetooth devices

      Tap on the circle button at the bottom of the screen to minimize the ILA App. Tap on the blue Gear icon to access device settings. Tap on Bluetooth. Tap on "Pair new device" Press the Bluetooth button on the device you wish to pair, and it should ...

    Latest ILA Version 5.2.6, released Sept 2025

    We’ve made some improvements! 
    We’re excited to share the latest update! This release fixes a few issues with translation helpers, room time-outs, and push notifications to keep everything running smoothly. We’ve also added support for YouTube videos in Video Phrases, plus our translation APIs are better than ever — faster, smarter, and more reliable to make your conversations seamless.

    For more information, please reach out to support via support@translatelive.com