General
How to connect Bluetooth devices
Tap on the circle button at the bottom of the screen to minimize the ILA App. Tap on the blue Gear icon to access device settings. Tap on Bluetooth. Tap on "Pair new device" Press the Bluetooth button on the device you wish to pair, and it should ...
How to generate a QR code
To generate a QR code based upon an individual ILA's Room Code, just go to this link and fill out the form. A QR code will be sent to the provided email addressed. https://www.translatelive.com/ila-qr/ Note: Please be patient for a moment after ...
How to create phrases
Phrases can be added to your ILA Host to send over to the ILA Guest to be translated into their selected language. These instructions are meant for the instances you need a few short statements that are only needed on one device. We recommend that ...
How to change ILA default settings
On the Host device tap on the Gear icon in the upper right corner. At the bottom of the screen, tap on the Host button to change Host side font size/color settings. Each setting changed will alter the the default appearance of text on the Host side. ...
How to connect your ILA to Wi-Fi
These instructions presume your device is in Kiosk Mode, which is the mode that has locked down the device to only allow access to the ILA app and basic settings. Tap on the circle/dot button at the bottom of the screen to minimize the ILA app. Tap ...
Using ILA with Chrome on iOS and MacOS
We recommend not using Chrome on iPads, iPhones, and Macs for ILA. At this time Apple restricts Chrome's ability to use the microphone, and without the microphone ILA will not work. Safari is the recommended browser for ILA on iOS and MacOS.
Give Chrome/Edge microphone access - Windows
Method 1 Launch Chrome/Edge on your Computer. Browse to 123ila.com Once the site has loaded up, click on the small button immediately to the left of the URL on the address bar. On Chrome the button will look like two horizontal lines connected to ...
Give Firefox microphone access - Windows
Method 1 Launch Firefox on your Computer. Browse to 123ila.com Click on the small lock shaped button immediately to the left of the URL in the address bar. A small menu will appear. Click on Connection secure. In the next menu, click on More ...
Give Safari microphone access - MacOS
Method 1 Launch Safari on your Mac. Browse to 123ila.com Once the site has loaded up, click on the 'Safari' in the menu bar at the top of the screen. Here you will see a bunch of settings, such as About Safari and Preferences. Click on Settings for ...
Give Safari microphone access - iOS
Method 1 Launch Safari on your Computer. Browse to 123ila.com Once the site has loaded up, click on any Language Tile to start a conversation. Enter a Room Code and click OK. Enter your Name and click Join Room. Click on the big red microphone button ...
How to delete my ILA App and/or Webhost Account?
When you're ILA license has reached the end of it's contracted period, the associated account does not get automatically deleted. If you would like to delete your ILA App or Webhost account, you can click on the link below to submit a request to have ...
ILA speech to text stopped working
Please check the following steps to troubleshoot: Check that the WiFi is connected with a strong signal. Ensure you are holding down the microphone button the entire time you are speaking. This will turn the microphone button green and the app ...
How is the ILA Different from Google Translate?
The ILA has several advantages over using Google Translate. All of the items listed below are advantages the ILA has that Google Translate does not have. The ILA was designed with business in mind. Privacy and Security All communication to and from ...
Privacy & Network Security Overview
ILA devices do not record or store conversations. Conversations are not recorded, held or used by TranslateLive servers. The data we do store is usage data and account information data, which is all encrypted on Google Cloud Servers. ILA device ...
Connect remotely from your own device
You do not need to own or possess an ILA device to connect to an ILA Host for a translation session. If you would like to connect to the host using own device or from a remote location there are three ways to connect. Browsing to our website: Get the ...
Approved ILA Pro Accessories
Ethernet and Power adapter: https://amzn.to/46rJcJ4 Keyboard: https://amzn.to/4d143W4 K-Lock: https://amzn.to/3ybvspl Handset: https://amzn.to/3WpIOWZ Microphones: https://www.bhphotovideo.com/c/product/1443682-REG Android compatible Loop Systems for ...
How to adjust screen brightness
Samsung Galaxy Tab A7 Lite: Without Mobile Device Management: Minimize the ILA App by swiping up from the bottom of the screen to reveal the device buttons and tap on the Square button. Open up Device Settings, the icon will be a gear symbol, then ...
Best Practices: Conversations With ILA
The strength of the translations requires a clear voice and correct pronunciation. Issues can arise if the speaker mumbles, doesn't clearly enunciate their words, or speaks too quickly. If what is being said is not being translated correctly, please ...
Best Practices: Internet Connectivity
The ILA Pro and ILA Roam requires a strong Wi-Fi signal and a connection to the internet to communicate with TranslateLive servers. Without this connection, the ILAs will not function. To verify that the ILA is connected to Wi-Fi, you can check the ...
Best Practices: Power Usage and Charging
The ILAs can be charged with USB-C charging cables attached to 5V 2.4A charging adapters. Two USB adapters and two USB-A to USB-C cables are shipped with each ILA Pro. Once fully charged, the ILAs can run for 3-5 hours with constant use. In sleep ...