Troubleshooting Charging Issues
We recommend using the charging adapters and cables that were sent with the ILA and to leave them constantly plugged in, in order to keep the ILA ready to use when needed. Also it keeps the ILA from discharging to 0%, as they can take time to recharge from that state.
If experiencing issues with an ILA charging, please follow these steps:
1. Charge the ILA with the cables and adapters that were sent with them.
2. Plug them directly into a known good wall outlet, not a power strip.
3. Leave them plugged in overnight.
4. Next morning, hold the power button for 10 seconds.
5. Let it sit for about 5 minutes to see if powers on in that time.
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ILA Pro User Guide
For your review, a PDF for the ILA Pro User Guide is attached below.