Privacy & Network Security Overview

Privacy & Network Security Overview

ILA devices do not record or store conversations.  Conversations are not recorded, held or used by TranslateLive servers. The data we do store is usage data and account information data, which is all encrypted on Google Cloud Servers.

ILA device connections to cloud servers are encrypted using HTTPS/TLS 1.3 with minimum SHA256 bit encryption.

The port, IP Address, and URLs needed when using the ILA for AI translation and transcription:
  1. Port: 443
  2. To Domain: 123ila.com
  3. IP Address: 104.198.231.37 and 52.228.222.1
The ports, port ranges, IP Address, and URLs needed if connecting to the Host's Live Interpreter option:
  1. Domain: www.ilavri.com 
  2. IP Address 34.72.63.84
  3. STUN: 13478-13479 UDP and TCP
  4. WebRTC Web Socket: 8443 TCP
  5. HTTP and HTTPS: 80, 443 TCP
  6. RTP: 16384-17384 UDP

The ILAs also reach out to the ManageEngine MDM Cloud servers for remote management of updates.  We also have the devices locked down in Kiosk mode to prevent tampering, keeps the device single-purpose, and reduces the risk of any vulnerability discovered or undiscovered.

Here are the URLs and IP ranges required for that connection to function.
  • transmail.net
  • mdm.manageengine.com
  • download-accl.zoho.com
  • 135.84.80.0 /25
  • 135.84.80.160 /27
  • 135.84.82.0 /25
  • 135.84.82.128 /27

If you need any additional info please contact support@translatelive.com.

Special provisions may need to be made on the firewall to allow wireless devices to gain access to the internet.  The ILA MAC addresses may need to be whitelisted and we can assist with getting that information to your IT Department.  The ILAs also use Mobile Device Management for updating, and that may also need whitelisting, so please let us know if that information is needed as well.

Please review this link for full information about the Privacy and Security of the ILA.
https://www.translatelive.com/security-overview/

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